You can request to return the purchased item(s) within 30 days of the delivery date. Please contact our customer service, firstname.lastname@example.org, to obtain a return number and then send back to our office as below:
Room 1702-3 Telford House
16 Wang Hoi Road
Kowloon Bay, Hong Kong
Please note that for some products, such as masks, cannot be returned. Please read our product pages carefully prior to purchase.
Products that are to be returned should be unused and in good conditions. Used items cannot be returned.
Once the return process is verified, we will refund to your credit card within 14 days.