Shipping
We strive to help customers to minimize shipping cost.
1. e-Express Service
We use e-Express to arrange speedy and affordable delivery for your orders.
e-Express covers 41 destinations around the world:
Asia: China, Hong Kong, Japan, South Korea, Macau SAR, Taiwan, Cambodia, Singapore, Malaysia, Thailand, Phillipines, Indonesia
Europe: France, Belgium, Germany, Netherlands, Switzerland, Luxembourg, United Kingdom, Ireland, Spain, Portugal, Denmark, Finland, Norway, Sweden, Latvia, Poland, Austria, Hungary, Serbia, Turkey, Russia
Middle East: Israel, Lebanon, United Arab Emirates, Saudi Arabia
North America: United States, Canada
Oceania: Australia, New Zealand
South America: Mexico, Brazil
Africa: South Africa
If your destination is not within our covered area, we can still ship via other methods such as registered air parcel. Please contact us for special arrangement.
1. Regions
Based on e-Express service, shipping fees are as below:
| Region | Shipping Fee | Destinations |
| Hong Kong SAR | US$0.00 | |
| Rest of Asia | US$5.00 | China, Japan, South Korea, Macau SAR, Taiwan, Cambodia, Singapore, Malaysia, Thailand, Philippines, Indonesia |
| Europe | US$13 | France, Belgium, Germany, Netherlands, Switzerland, Luxembourg, United Kingdom, Ireland, Spain, Portugal, Denmark, Finland, Norway, Sweden, Latvia, Poland, Austria, Hungary, Serbia, Turkey, Russia |
| North America and Oceania | US$10 | United States, Canada, Australia and New Zealand |
| South America, Middle East and Africa | US$20 | Israel, Lebanon, UAE, Saudi Arabia, Mexico, Brazil and South Africa |
2. Delivery time
Normally, it may take 7 to 35 business days for mail items to reach recipients for most destination cities, which are subjected to situation of flight availability, custom clearance, aviation security check, territory coverage, etc. For destinations in extensive territory like Russia, Brazil and Mexico, it may take more delivery time. You can check your parcel online.
Due to Covid pandemic, some regions might have delays in shipping due to local postal service arrangement. Customers have to be aware of this.
3. Order Ship Out
All orders will be shipped out within 7 business days after the order is confirmed.
4. Other Shipping Methods
Apart from e-Express, we can also align with customer who wants other shipping methods such as FEDEX. If so, please contact us for help. cs@goheyhey.com.